FAQ
Find your answers here
Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery (COD) is available across the UAE for your convenience. Simply select COD at checkout and pay upon receiving your order.
Please note:
COD orders are confirmed immediately and cannot be canceled once dispatched. In cases of refusal at delivery, we reserve the right to limit COD availability on future orders.
Do you ship internationally?
Yes! We offer international shipping to selected destinations. Shipping rates and delivery timelines are calculated at checkout based on your location.
Please note that international orders are prepaid by card and may be subject to customs duties or import taxes depending on the destination country.
How long does shipping take?
Processing Time:
Orders are typically processed within 1–3 business days after payment confirmation.
In rare cases where an item is temporarily out of stock, processing may take slightly longer.
UAE Delivery:
Standard delivery within the UAE usually takes 2–4 business days after dispatch.
International Delivery:
International shipping typically takes 5–10 business days after dispatch, depending on the destination and customs clearance.
Once your order has been shipped, you will receive a tracking number via email.
Can I return an item?
We accept returns within 7 days of receiving your order, as long as the item is unused, unworn, and in its original packaging.
Exceptions:
- Earrings cannot be returned for hygiene reasons.
- Customized & pre-ordered items are final sale.
To start a return, visit our Return & Refund Policy page for more details.
Do you have social media accounts?
Yes! Stay connected with us for the latest drops, styling inspiration, and exclusive updates.
Instagram: @chicnboujee.xo
Don’t forget to tag us in your looks—we love seeing how you style our pieces! 💛
Didn't find your answer?
If you couldn’t find what you’re looking for, feel free to reach out to us directly—we’re happy to help!