Frequently Asked Questions
Everything you need to know before placing your order.
At Chic N Boujee, we believe luxury should be effortless. Below you'll find answers to the questions we receive most often regarding our jewelry, shipping, care, and orders.
Orders & Shipping
Where do you ship?
We currently ship across the UAE, GCC and selected international destinations. Shipping availability and delivery times may vary depending on your location.
How long does delivery take?
UAE Orders: Typically delivered within 1–3 business days.
International Orders: Delivery times vary by destination and customs processing.
How can I track my order?
Once your order has been dispatched, you'll receive tracking information via email or WhatsApp (where applicable).
Do you offer same-day delivery?
Same-day delivery may be available for selected locations.
Jewelry & Materials
What materials are your jewelry made from?
Our pieces are crafted from premium stainless steel and finished with a durable 3-layer 18K gold plating process, designed to deliver long-lasting shine, comfort, and everyday durability.
Is your jewelry waterproof?
Absolutely. Our jewelry is waterproof, sweatproof, and made for everyday wear. Shower, swim, work out, travel, and live your life without constantly removing your jewelry.
Will the jewelry tarnish?
Our jewelry is designed to be non-tarnish and long-lasting. Crafted from high-quality stainless steel with durable gold plating, our pieces are made to maintain their shine and beauty through everyday wear.
Is your jewelry suitable for sensitive skin?
Yes. Our jewelry is crafted from high-quality stainless steel and is generally suitable for sensitive skin.
Returns & Exchanges
Do you accept returns?
Due to hygiene reasons, earrings and certain jewelry items may not be eligible for return. Please review our Return Policy before placing your order.
What if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you promptly.
Can I exchange an item?
Exchange requests are reviewed on a case-by-case basis. Please contact our team for assistance.
Everyday Wear & Care
Can I wear my jewelry every day?
Absolutely. Chic N Boujee jewelry is designed to be worn daily and enjoyed without the constant need to remove it.
Our pieces are waterproof, sweatproof, and non-tarnish, making them perfect for everyday wear, whether you're heading to work, travelling, exercising, showering, or enjoying a day by the pool.
Can I shower or swim while wearing my jewelry?
Yes. Our jewelry is designed to withstand water exposure, including showering and swimming. You can wear your favorite pieces with confidence while maintaining their beauty and shine.
Do I need to remove my jewelry before exercising?
No. Our pieces are sweatproof and made for active lifestyles, allowing you to wear them comfortably throughout your day.
How should I store my jewelry?
While our jewelry is designed for durability, storing your pieces safely when not in use will help keep them looking their best. We recommend keeping them a clean, dry place.
Is special care required?
Not at all. Chic N Boujee jewelry is designed to be low-maintenance and long-lasting, so you can focus on enjoying your pieces rather than worrying about them.
Need More Help?
We're here to help. If you can't find the answer you're looking for, please reach out and our team will be happy to assist you.
📧 Contact us through our Contact Page